Every Fourcast piece is printed just for you, so our policy is built around making problems right rather than restocking shelves. Here's exactly how it works.

We fix what's our fault — free

Misprinted, damaged, defective, or lost in transit: tell us within 30 days of delivery (or the last tracking update, for lost packages) and we'll send a free replacement or a full refund — your choice. No need to ship anything back.

How to file a claim

Use the contact form with your order number and, for print or damage issues, a photo of the problem. That's it — we respond within one business day and replacements go straight into production.

Change of mind and sizing

Because items are made to order, we can't accept returns for a change of mind or an ordered-wrong size — there's no warehouse to send them back to. Please check the size guide before ordering (when in doubt, size up). If we misprinted the size you ordered, that's on us — see above, free replacement.

Wrong address

If the address at checkout was incorrect and the package comes back to the print facility, we can reship it — you cover the new shipping. If it doesn't come back, we can't refund it, so double-check that address.

Refund timing

Approved refunds go back to your original payment method within 5–10 business days, depending on your bank.

Cancellations

Orders go into production fast. Contact us immediately after ordering and we'll cancel it if production hasn't started; once it has, the made-to-order rules above apply.